Being totally phobic about all things legal, the frugal diva was really happy when a friend recommended Legal Zoom. Personal recommendations rank very high on my list of reasons to use a service – especially one on the Internet. Being nervous about the process also generates a high need for great customer service. In my case more like hand holding, reassurance, and letting you ask many questions along the way.
I got all this and more. This company has the best customer service ever. They inform you by mail and by phone each step of the way and you never have to wait more then a few minutes for a real, live person to walk you through the process.
And that person is soooo patient, soooo informed, and will make sure you understand everything before the conversation is over. There is no rush, no attitude, and they are interested in your concerns.
You do pay for the service however you are saving time, aggravation, and gasoline. Instead of driving around, finding parking, making mistakes filling out forms, and dealing with clerks, you are taking care of your business. Their prices are very reasonable given how much time you would spend getting the same service yourself or using the higher priced services of an attorney. Legal Zoom proved that the law can be very orderly and efficient.